HOA Communications UPDATE

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PLBC works very hard to keep costs low.  One strategy is to use the best qualified part-time help possible, that can perform a myriad of responsibilities.  This means that our offices are staffed only as needed, and our work force jumps in when we have a lot to do and then is “not on the clock” when we are not busy.  This also means that we don’t answer our phones and email instantly.  We routinely answer urgent matters within three business days, and less urgent matters well within a week.  If you believe that we should answer faster, or have more support, please come to a board meeting and share your thoughts.  Our current response times and staffing align with the approved operating budget. The Board relies on our part-time employees for their expertise, because it’s impossible for the Board to be an expert at everything that the HOA needs.  In our meetings, we routinely ask our employees to comment on areas within their responsibilities.

PLBC operates in a manner to be highly respectful of the members dues and budgets.  We don’t engage in social media interactions, many of which are not members. The volunteer board of directors does not desire to spend their free time, in addition to service to the HOA, engaging on social media.  Our social media policy is simple – we do not respond to social media.  Members (owners) who have a question or concern should simply send us their concern to contact@palmerlakebeachclub.com, and we will respond in a reasonable period of time, with facts.  Please be thoughtful of your HOA’s frugal operating culture and send us your questions by email.  Additionally, PLBC does not generally respond to non-members.

In the spring of 2027, we will hold our annual elections, and we need your involvement.  Our Board of Directors and alternates are volunteers. They are unpaid and only receive reimbursement for budgeted expenses incurred on behalf of the HOA such as costs incurred for our Events that we host. The tenure and expertise of the current Board members vary from 2 + years to up to almost a decade. Experience is brought to this current board also from serving on other HOA Boards, while some Board members have served on this board for several years and have many years of experience with dealing with HOA's and private lakes.  Please consider stepping up as a board alternate or board director this coming spring!  Please note: When you join the Board as a Director , you do not join as a specific position on the board. The board as a group decides who holds which positions.